Carefully listening to our clients, we have come to the conclusion about the top 5 priorities and most common complaints when it comes to renting a vehicle with a chauffeur.
Accuracy and Reliability
One of the most frequent complaints about limo services concerns punctuality and reliability. Clients expect the selected limousine or van to arrive on time, as agreed upon, and delays are incredibly frustrating and inconvenient.
Vehicle Condition and Cleanliness
Another common complaint relates to the condition and cleanliness of the limousine or van. Clients expect a well-maintained vehicle, and the upholstery, floors, and other interior elements should be impeccable to ensure passengers feel comfortable and at ease.
We offer van and limousine services with professional drivers. Send us an inquiry here for all information or call us.
Driver Professionalism
Complaints about driver professionalism range from a lack of courtesy to inadequate knowledge of the route. Courtesy and knowledge of local routes and attractions are considered essential for our service.
Check out our fleet of vehicles here.
Transparency in Service Cost
Frequently heard complaints involve hidden and unexpected costs being added to the final bill. This can be a truly unpleasant experience when it comes time to pay.
All our vehicles are pet-friendly.
Communication and Prompt Response
Transportation service companies often lack efficiency and timeliness in communication. Quick responses to inquiries, confirmation of reservations, and addressing any doubts or special requests are crucial.
In conclusion, our professional drivers are punctual, reliable, and highly discreet. Our vehicles are impeccably maintained, and service prices are transparent. It’s impossible to pay for something that wasn’t agreed upon. All you need to do is contact us and indulge in the pleasure of a stress-free ride.