Overpaid taxi services & bus delays are almost inevitable. We are certain that most travelers don’t know their rights and especially don’t know how to file a complaint.
Passengers often have that feeling that charging is the most important part of the service, but what do they get in return? Strict enforcement of the rules makes sense if the rights and obligations are harmonized.
There is an impression that obligations are only mandatory for the passenger, while transport companies are more sticking to their rights. If the passenger is late or doesn’t show up for the scheduled ride he is losing his rights. Does the same rule apply vice versa? Examples of a lowered price or a full refund are rare in these cases. Passengers tend to grumble instead of clearly expressing dissatisfaction – first verbally and then officially – in the form of a complaint.
Our services are clearly advertised, therefore, the customers always really get what they payed for. There are a variety of choices, so you can choose a minivan or limo equipped according to your preferences. Free Wi-Fi, a USB socket and air condition are available in all our vehicles. Our clients tend to share their experience with other companies and it comes quite often that free services in the vehicles simply do not work. The Wi-Fi is too slow, the USB sockets don’t charge and the air condition doesn’t work at all. They told us that they felt hoaxed.
Choose a safe vehicle & professional chauffeur, above all, choose a company that cares about their customers. Our business priority are the client needs so don’t hesitate to make a background check so you feel more secure. Tiny details are important and they make a significant difference among numerous transportation services on the market.
Our advices are for free, so don’t hesitate to make a call or send us a message, we’ll be happy to serve you.
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